Eloquent Labs

Eloquent Labs supplies artificial intelligence to augment and replace live chat customer support agents at eCommerce companies.

Eloquent Labs supplies artificial intelligence to augment and replace live chat customer support agents, specifically targeted at eCommerce companies. Based off of the founders' experience in the Stanford Natural Language Processing group, Eloquent Labs’ AI agent is able to hold natural and conversational dialogs with customers fully autonomously, while also knowing when to back off to experienced agents for complex tickets.