NarrativeDx

NarrativeDx is the AI platform for patient experience. Hear the voice of your patients.

NarrativeDx is the artificial intelligence platform for patient experience. We help hospital leaders and care providers hear the voice of their patients with AI. Our natural language processing and machine learning provides actionable insights from patient comments to improve their institution's patient experience, drive patient referrals, increase hospital revenue, and boost hospital reputations. Our clients have seen $50M in increased referrals and 80% improvements in patient experience measures. NarrativeDx's cloud-based, HIPAA-compliant, healthcare-specific AI platform uses Natural Language Processing and Machine Learning to collect, analyze, and visualizes unstructured patient feedback from internal and external sources (CAHPS Surveys, grievance letters, social review sites, etc.). Our beautiful, intuitive dashboards automatically highlight key areas for improvement (staff, doctors, units, facilities, etc.) and provide specific recommendations to improve patient experience. NarrativeDx was co-founded by Kyle Robertson and Senem Guney in 2014 and is based in Austin, Texas.