IPscape

IPscape delivers contact-centre applications and messaging technology via its unique global cloud platform.

IPscape is a Software as a service company that specializes in cloud contact center solutions. It designs, develops, and delivers contact center applications and technology solutions through a cloud platform. The company provides a cloud-based platform to integrate communication channels through any web enabled device. They help companies with fundraising, digital customer service, outbound contact center, help desk, and technical support services. Its offers IPscape Contact Centre solution that consists of various features, such as agile interactive voice response, messaging, live and historical reporting, voice recording, campaign management, skills-based routing, customer relationship management integration, disaster recovery, and social media integration needed to operate a multi-channel inbound, outbound, or blended contact center. IPscape was founded by Simon Burke in 2005 and is headquartered in Sydney, Australia.