Zappix

Zappix is a mobile portal and customer service app creator that allows users to skip annoying voice menus and more.

Zappix is a mobile portal and customer service app creator that allows users to skip annoying voice menus and get their customer service issues resolved. Through its single point of access, users have the ability to instantly select and reach any customer service call center from the list of Zappix-supported companies. For enterprises, Zappix helps companies achieve differentiation, reduce costs, and increase revenue, all while improving customer satisfaction and brand loyalty. Zappix’s Visual IVR SaaS platform transforms its users’ consumer’s experience by providing a smartphone visual and self-service option from its users’ customer’s smartphone. Its smartphone visual IVR app works as a native iPhone or [Android](https://www.crunchbase.com/organization/android#/entity) app as well as an HTML 5 web app that has the ability to access from users’ website or mobile app. Zappix was founded in 2011 by [Saadia Ozeri](https://www.crunchbase.com/person/saadia-ozeri#/entity) and is headquartered in Burlington, M.A.