Woveon

Intelligent Customer Service

Woveon is created for e-commerce owners who have stretched their resources to manage multiple customer channels. Our product is a customer service platform that prioritises important customer enquiries, identifies valuable customers and helps the ecommerce owner personalise messages for customers. Unlike our competitors who focus on treating customers as a ticket solution or separate social media conversations, Woveon provides a single customer view across all the different communication channels. Woveon will react to customers, proactively respond and then trigger an action to resolve.