VirtualQ

virtualQ provides a software solution for call centers that avoids time on hold for callers.

virtualQ provides a novel cloud-solution that waits on hold during longer waiting times for callers of Contact- or Call-Centers. Callers can spend their time productively until virtualQ alerts them to call back when it is their turn. Several national and international institutions awarded the innovative cloud-products of virtualQ and the company is backed by an institutional investment fund. The virtualQ GmbH is currently located in Stuttgart and Berlin.