Virtual CSR

Virtual CSR is an automation and integration technology company that provides a wide range of solutions for contact centers.

Virtual CSR (VCSR) is an industry leader in Automation & Integration Technologies for contact centers. VCSR’s experience and proven methodologies for planning, designing and deploying contact center applications are unmatched within the industry. Our leading platforms and integration services allows our clients to quickly realize value through low upfront costs, accelerated time to market, advanced functionality, and substantial improvements in critical call center metrics and customer service. Our world-class infrastructure and highly skilled service and training teams are ready to provide clients with a full suite of reliable, scalable, advanced, and value-oriented solutions to create a lower cost and higher service level experience.