Servion Global Solutions

Servion Global Solutions specializes in Customer Experience Management (CEM) solutions that help companies.

Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is a platforms=led systems integrator focused on strengthening customer experience strategies by automating and integrating customer interaction channels. Servion’s IP platforms - ServDesignSM, ServIntuitSM, ServInsightsSM, ServCloudTM and ServCareSM – help enterprises to harness the true value of their CX investments and build effective customer engagement hubs. Over the past two decades, Servion has evolved from being a single channel (voice) interaction expert to being an industry pioneer in omni-channel customer experience. Managing over 10 billion customer interactions annually across 60 countries in 6 continents, Servion empowers enterprises to address both traditional and millennial expectations.