• 2009

Company Description

Radish Systems enables businesses to interact effectively with customers on their mobile devices.

Radish Systems is a mobile enterprise software firm that offers ChoiceView, a solution that allows businesses to talk with customers while sharing visual content via their smartphone devices or browsers. ChoiceView allows you to talk or chat while you see documents, images, forms, and menus sent from a contact center agent or interactive voice response (IVR) system. During the call, you also send your own photos, videos and form data directly to the business. ChoiceView provides a hybrid medium of communication with endless possibilities. It eases the pain of frustrating automated phone systems (IVRs) and live assistance. The patent-pending, HIPAA-compliant technology increases comprehension, problem solving, and recall on mobile customer support calls by as much as 600% (according to research from the best-selling book Brainrules). ChoiceView helps callers resolve inquiries faster, with more clarity, and improves the overall mobile user experience, increasing business profits. A short video illustrating use of the ChoiceView solution can be viewed at www.ChoiceView.com.