Pacifica Group

Founded in 2003 and united under the Pacifica brand in 2005

Pacifica Group Ltd has a unique and powerful blend of capabilities. We are one of the UK’s largest providers of home appliance, gas heating, inspection, repair and replacement services. We also provide product warranty, product performance intelligence, software solutions and spare parts directly to consumers and corporate partners on a national and international basis. (www.pacificagroup.co.uk) Companies JTM Contracts- A nationwide repair service for domestic appliances, including specialist swap-out services. Our network of over 400 engineers work closely with our dedicated contact centre team to deliver the complete one-stop-shop solution. Appliance Network- Extensive retail experience enables us to deliver a cost effective replacement service for appliances deemed Beyond Economical Repair (BER). We endeavour to replace appliances at the lowest possible cost to you, while ensuring that functionality and specification remain the same for your customers. Corporate Support Solutions- Our focus is clear; the provision of innovative insurance backed warranty solutions. Our modular approach ensures that service provision is flexible and expandable. A key benefit is the opportunity to adapt the way our services are delivered to support the way you work, enhancing your performance and reputation. (www.csswarranties.co.uk) 0800Repair- We have an ever growing number of skilled engineers, employed directly by us, based all over the UK as well as a network of service providers, offering a diverse range of services across a large range of consumer electrical products. (www.0800repair.com) FixZone- We are among the UK’s foremost providers of job management software and service infrastructure systems. Providing comprehensive solutions to service providers of all sizes through a range of products, we deliver stable, reliable, scalable applications with comprehensive consultancy and support services.