ModernComment

ModernComment is a social media marketing platform that helps businesses grow through word-of-mouth referrals.

ModernComment is a social media marketing platform that helps businesses grow through word-of-mouth referrals. It offers Recommendation Builder, a survey link for each location that captures customer feedback and automatically generates a written recommendation; Social Media Referrals, which enables users to share recommendations on Facebook, Twitter, or Google+ streams; Public Voice-of-the-Customer page, which aggregates feedback on a location-specific Voice-of-the-Customer that is optimized for local search results; and more. ModernComment’s dashboard is accessible from any device to monitor feedback, receive alerts on negative feetback, and optionally respond to customers.