MiaRec

MiaRec is a global provider of comprehensive call recording and quality management solutions for contact centers and enterprises.

MiaRec, Inc. is a San Jose, California-based provider of call recording and workforce optimization solutions. Our customers include organizations of all sizes, from small businesses to multi-site contact centers and cloud-based environments. MiaRec software solutions portfolio includes award-winning call recording and quality monitoring products for contact centers, VoIP service providers, financial institutions, and other businesses that need to improve workforce performance and enhance customer experience. MiaRec delivers a powerful combination of easy management, high reliability, and rich functionality at affordable price. MiaRec is being used by more than 1,000 customers worldwide since its first release in 2007 and is compatible with business telecommunications systems from leading providers, including Cisco, Avaya, NEC, Polycom, BroadSoft, Metaswitch and many others.