Market Metrix

Market Metrix provides the only feedback management platform that maximizes every source of guest value: loyalty, referrals and reputation.

Market Metrix provides the only feedback management platform that maximizes every source of guest value: loyalty, referrals and reputation. Market Metrix works with over 14,000 hotels and casinos in more than 70 countries to collect guest feedback, and turn it into performance and results. By connecting feedback with financial impact, we help people throughout the organization take action to improve both the guest experience and the bottom line.