m-pathy

m-pathy delivers customer experience management for high traffic web and mobile channels.

m-pathy offers usability analysis for all business-critical processes of your website, based on high-end tracking technology and years of extensive expertise in analysis. In order to do that we record every mouse movement, click, scrolling and keyboard entry of your real websites’ visitors and capture the touch and multi-touch gestures for all mobile devices. Afterwards, every single visit can be reproduced as a recorded video. All interactions can be superimposed and visualized as a heatmap. For online forms we analyze the interaction with each form field in detail.