• 2016

Company Description

Capture customer feedback through personalized conversations & engage your audience via messaging.

Lucy Survey is reinventing customer experience management by collecting customer feedback (in-store & online) through a series of short, automated conversations (produced by screenwriters) which incentivizes return visits. Businesses provide Lucy Survey with feedback questions and incentives, while Lucy develops the branded conversation. Once customer's engage with Lucy, Lucy Survey provides businesses with customer data along with actionable insights and the opportunity to market directly to customers with personalized offers.