LiveWorld

LiveWorld provides solutions that allow brands to better manage customer conversations in social media & massaging apps.

At LiveWorld, we help companies improve the customer experience by managing conversations in messaging apps and social media to develop deeper relationships with customers. Our team of marketing strategists, conversation specialists, chatbot experts, social data analysts, software developers, online agents, and business professionals collaborate to deliver marketing and customer support programs that seamlessly integrate software and service teams. LiveWorld specializes at handling the real-time speed and scale essentials that global brands require to engage customers 1-on-1 and deliver personalized interactions with a human touch. LiveWorld uses the power of content and conversation to help brands achieve business goals, measureable through marketing KPIs. Our solutions include: strategic planning, content development, engagement & moderation, chatbot management, social customer service, program management, measurement and reporting. We are a trusted partner of the world’s largest brands including the category leaders in consumer packaged goods, financial services, retail and travel services. LiveWorld is headquartered in California with offices in New York City and San Jose. Learn more at www.liveworld.com and @LiveWorld.