LiveTime Software

LiveTime Software provides ITIL service management and help desk software solutions to businesses.

LiveTime Software has become one of the leading vendors of ITIL Service Management and Help Desk software. LiveTime pioneered Web 2.0 service desk software, open standards and flexible deployment models by providing on demand Software as a Service (SaaS) to traditional on premise software, virtual and hardware appliances. LiveTime provides customers with a solution that fits both the service delivery requirements and business objectives of their organization. By eliminating the heavy services approach used by other vendors with out of the box integration solutions, customers can avoid costly customizations and platform lock-in, thus achieving true freedom of choice. Many global 2000 organizations and educational institutions use LiveTimeâ€s vendor-neutral solutions to meet the unique service delivery needs of their various market sectors. Lower service delivery costs and improved customer satisfaction are commonly achieved objectives of customers deploying LiveTime solutions. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom with a large distribution network around the globe.