Language I/O

Language I/O is a women-owned software company.

Language I/O is a women-owned software company. They provide a suite of products that allows support teams from all over the world to communicate with customers in any language. By embedding their suite of products, LinguistNow, in two of the largest customer relationship management systems (CRMs) — Salesforce and Oracle — their customers can seamlessly communicate with clients in any language. Now more than ever it’s imperative that companies provide multi-lingual support. A study published in Forbes noted that the biggest challenges faced by companies as they launch into foreign markets is providing consistent customer service in multiple languages. This directly impacts bottom line as 74 percent of customers are more likely to purchase a company’s products if that company can provide support in their language. By using machine and human translations, LinguistNow products give support teams the ability to communicate with customers in any language over email with a simple click of a button. We also automate the translation process for frequently asked questions (FAQs) and will soon offer automated translations for chat and social communications.