JustCare

One-stop platform for all customer care interaction

JustCare is set out to redefine the customer experience by connecting businesses with their customers on a simple and smart technology platform. JustCare's consumer mobile app provides a platform for interaction over phone, email and live-chat. Consumers can also request for a callback or use FAQs for self-help and provide feedback on the service. In addition, consumers can also make notes and save transaction information such as receipts, warranty and account information for quick access. On the business side, JustCare's business app and web portal provide agents a simple platform to interact with customers even on the move with helpdesk integrations such as Freshdesk, Zendesk, Slack and much more being added in the near future. In addition, features such as NPS measurement, customizable questionnaires, sentiment analysis and advanced analytics would help companies become the leaders in customer experience.