IST Networks

Contact Center System Integrator

IST is a system integration and a Cisco Advance Technology Provider (ATP) for contact center solutions. IST has been established in Saudi Arabia in 2004, and since then has expanded and established offices in Australia, UAE, Egypt, Jordan and India. IST deployed and operates over 40% of the contact center industry in the Kingdom of Saudi Arabia. Worldwide, IST contact centers handle over 4 million calls per day which equates to approximately 120 million per month or 1.5+ billion interactions per year. Today we have 150+ employees, with approximately 100+ engineers, developers, and technicians – an unparalleled figure in our industry. In fact, there are more than double Cisco contact center experts within IST compared to any of our competitors.