ISOdx

ISOdx is a customer support solution for companies supporting hardware and software. With ISOdx, support organization tap a level of

ISOdx is a customer support solution for companies supporting hardware and software. With ISOdx, support organization tap a level of previously invisible intelligence about their customer's system environment-information that allows them to rapidly determine root cause of problems and reduce support resolution time by up to 92 percent. ISOdx also lets companies be proactive in supporting customers by capturing, documenting and compare 'moments in time' before failures occur.