Contactual

Contactual offers OnDemand Contact Center, a SaaS-based platform that functions better than traditional on-premise contact center systems.

Contactual is a better alternative to traditional call centers eliminating the need to install cumbersome hardware or maintain software. Contactual OnDemand Contact Center shifts users from a large scale, up-front capital investment and burdensome call center system implementation to a model where they pay for only what they need, with simple implementation and flexibility. Contactual has been the leader in hosted contact center technology since 2000. Our patented skills based routing algorithm, patent pending Advanced Virtual Tenant Architectureâ„  (AVTA), and 6 additional patent pending technologies set us apart.