Amplified Analytics

Amplified Analytics offers a no-assumption approach to opinion mining that pinpoints customer experience attributes affecting buyers.

They develop tools for primary market research of Social Media and Social Enterprise. Their software mines opinions in customer/employees Word of Mouth to measure their engagement with brands, difference between their expectations and their experience, and predicts their propensity for advocacy. Their mission is to develop Social Media Intelligence platform to empower Customer Experience Centric Product, Category and Brand management/marketing processes.