Duncan G. Copeland

Duncan G. Copeland is an information-systems strategist and consultant whose work has bridged academia and industry. He is president of Copeland & Company, a Washington-area consultancy that has advised senior management at financial institutions and large enterprises on the strategic use of information technology.

Copeland has been affiliated with universities including Georgetown University and the University of Western Ontario, and his research and case studies—often focused on banking and financial services—have been widely cited in the management-information-systems literature. His work has examined how IT can reshape competitive positioning, customer service, and organizational structure, with an emphasis on real-world implementation and governance.

Through Copeland & Company, he has worked with boards and executive teams to evaluate technology investments, redesign processes, and align IT initiatives with long-term business objectives. This combination of scholarly work and practical advisory roles has given him a reputation as a thoughtful interpreter of how information systems influence management and strategy.

Copeland’s contributions have helped define best practices for using IT as a strategic resource rather than merely an operational cost center, particularly in industries where information processing and analytics are core to competitive advantage.